You can't see or do that

"Not found"

Code: not_found

Deftro says "not found" both when something does not exist and when it exists but you are not allowed to see it. That is on purpose: a private artifact, project, organisation, Knowledge collection or context space must not reveal that it exists to people outside it.

So "not found" usually means one of these:

• You are signed in as a different account, or your sign-in ended. Check the account menu, and see Sign-in and sessions.
• You are not a member of that organisation or project, or your role does not reach it. Ask an owner or admin; Roles and permissions explains who can do what.
• The address is wrong: check the handle and slug.
• You used an API token or agent that is limited to certain destinations, or the browser extension, whose sign-in only reaches shortcuts and search. Check the token in API tokens.
• A sign-in code expired before it was approved. Request a new one.
• On Import from GitHub, the repository is not one the Deftro app can read. Add it to the app on GitHub, then open it again.

A request another website makes from your browser, such as an embedded image that points at a search, a download or your data export, is refused with forbidden before it uses any of your allowance. Anything that spends your own allowance, like Download your data, is refused even when you followed a link from another site: open Deftro and do it from there.

"That already exists" or "That change conflicts with a rule"

Code: conflict

The change clashes with something that is already true. The message says what. Common cases:

• The name is taken: a slug, project, team or shortcut name is already in use. Pick another.
• It already happened: an invitation was already used, revoked or expired, a sign-in code was already approved or denied, or a report was already decided. Refresh the page to see where things stand.
• An organisation rule stops it: an organisation must keep at least one owner, so the last owner cannot leave or be demoted. Make someone else an owner first. Archived projects also refuse new invitations and changes.

Trying the same change again gives the same answer. Change what the message names, or ask an owner or admin. A message saying something is busy is different: it clears by itself, so try again shortly.